Family Support

The Family Support Program provides young people aged 8 to 25 and their familes with strategies and processes to improve
communication and decrease family conflict. This is done through the provision of case management and family mediation.

About the Family Support Program

The Family Support Program supports young people and their families when a young person is experiencing homelessness or at risk of becoming homeless due to family conflict.

• We use an evidence-based, family focused approach that allows us to work with the whole family rather than just the young person.
• The program we offer includes individual intake sessions, communication coaching, informal facilitated conversations, and family mediation.
• Individual coaching sessions are an important step before bringing families together to discuss their issues.

For the young person, these may include coping strategies, articulation of feelings and needs, conflict styles, communication blocks, or the differences between aggressive and assertive communication.

For the parent/family member, these may include parenting styles, adolescent development, addressing inappropriate language and behaviour, the importance of parental presence, non-violent communication and engagement, and awareness of their own part in escalating conflict.

Aims of the Program

• Improve relationship between parents and their children/young people 

• Empower young people to develop their full potential as individuals 

• Improve family functioning and wellbeing 

• Reduce risk of youth homelessness 

• Reduce family conflict 

Key Features:

• Easily accessible at no cost 

• Qualified, trauma-informed practitioners  

• Communication and conflict coaching 

• Family mediation 

Collaborative Efforts 

If additional support is needed, we work closely with schools and other youth and family-focused agencies that provide outreach services in the ACT. This collaboration ensures that families receive comprehensive support tailored to their specific circumstances. 

Are you in need of support?

Complete our Self Referral Form below and we will get in touch.