36 years of Conflict Resolution in the ACT
Conflict Resolution Service is a Canberra based not for profit organisation dedicated to preventing, managing, and resolving conflicts professionally, competently, and compassionately. We work primarily with children, youth and family to preserve family connections, reunify and strengthen relationships, and restore family harmony by reducing conflict.
We provide Family Dispute Resolution service to help separating couples navigate parenting and property matters amicably, Workplace Mediation to promote healthier working relationships, and specialist training programs that equip individuals and organisations with essential conflict resolution skills.
Core Purpose
Our Mission
To provide evidence based dispute resolution services for children, youth and family reunification.
Our Services
Conflict Resolution Service (CRS) offers specialised services and programs aimed at reducing family conflict, strengthening family relationships, improving family functioning, and preventing family breakdown.
Creating a safe and supportive environment for young people and families to strengthen relationships and improve family functioning.
Empowering young men aged 12–18 to break free from cycles of violence and create lasting, positive change in their lives.
Offering practical training to develop essential skills like communication and negotiation for better conflict management.
As a Recognised Training Provider, Conflict Resolution Service is authorised to deliver high quality training and accreditation under the Australian Mediator & Dispute Resolution Accreditation Standards framework.
The Impact (2023-24)
Our services are making a real difference – helping families reconnect, rebuild, and resolve. Through our Children, Youth and Family Services and ADR programs, we’ve achieved strong outcomes that reflect lasting impact on young people and families across the ACT.
%
young people remained connected to family
%
young people were able to return or remain living with family
%
Overall ADR Resolution Rate
Latest Videos
Explore our latest videos to learn more about CRS programs, services, and real-life stories of conflict resolution. Discover how we support individuals, families, and community in building stronger relationships and resolving conflicts effectively.
Get Support
Accessing our services is easy and confidential. If you or someone you know is experiencing family conflict or at risk of homelessness, complete a referral or self-referral form below. Our team is here to provide the support and guidance needed to preserve family connections, rebuild and strengthen relationships, and restore harmony by reducing conflict.
ACT Youth Week 2025
ACT Youth Week is a time to celebrate the young Canberrans – their energy, ideas, and the huge impact they make in our community every day. Here are some reflections from our awesome team, celebrating the power of youth and the importance of being heard.
Youth Homelessness Matters Day 2025
This year, 16th April was celebrated as the Youth Homelessness Matters Day. It is a day to shine a light on the realities young people face when home isn’t safe – or doesn’t exist at all. At CRS, we believe no young person should ever have to choose between safety and shelter. Here are some videos from our team to raise awareness and celebrate the resilience of young people experiencing homelessness.
Community Events & Activities
ACT Youth Week 2025 Celebrations (April 2025)
CRS team at Harrison School’s Youth Service Day (April 2025)
Harmony Day Celebration at CRS (March 2025)
CRS Team at Erindale College Community Event (Feb 2025)
Glimpses of CRS participation at the Multicultural Festival 2025 (Feb 2025)
Community Outreach, CRS team meeting the Italian Seniors group at Labour Club, Belconnen (Feb 2025)
Celebrating three years of Safe & Connected Youth Program and launch of new BBQ Facility at the Therapeutic Accommodation (Nov’24)
Thanking Rotary Club of Canberra and MBSFM for their support at the launch of new BBQ Facility at the Therapeutic Accommodation (Nov’24)
Representatives of the Rotary Club and MBSFM with CRS Management and some board members at the BBQ Launch (Nov’24)
Youth Community Services Event at Galilee School (Nov 2024)
Community Outreach, Conflict Resolution Day (Oct 2024)
ACT Education Directorate’s Youth Workers Professional Learning Day, Charles Weston School (Oct 2024)
Community Outreach, Holy Trinity Church, Curtin (Oct 2024)
Welcome to Canberra Expo, SCC, Woden (August 2024)
Sunset Festival, Edison Park, Woden (April 2024)
Kooky Olympics, Gungahlin Town Park (April 2024)
Community Connections – Belconnen High School (April 2024)
Youth Services Day, Harrison School (April 2024)
Be a Part of the Change
Get in touch
We’re here to help. Whether you’re seeking support, have questions about our services, or need guidance on resolving conflict, our team of qualified and experienced professionals is ready to assist you. Reach out today and let’s work together to find the most appropriate solution for your needs.
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Acknowledgement of Country
We acknowledge the Ngunnawal and Ngambri people as traditional custodians of the land on which we meet and recognise all other Aboriginal people or families with connection to this region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.