Conflict Resolution Service

A nationally accredited mediation service that resolves conflict professionally, competently and compassionately.

  • As a not-for-profit organisation we are the leading alternative dispute resolution service in the Australian Capital Territory.
  • As accredited professionals we work in partnerships with courts and are the preferred provider for Government, businesses, the community and individuals to resolve conflict.
  • In a distinctive way we respect the rights and voices of all parties engaged in resolving conflict.
  • We are the only locally based Nationally Accredited Mediation Training organisation.

What we offer

For 30 years, our network of professional practitioners has provided confidential, effective resolution services to the people of the ACT and surrounding region.

A First for ACT: Safe and Connected Youth: Coordinated Service Response Program

The ACT Government took a big step towards ensuring a safe and bright future for our youth by committing to the ongoing funding to deliver a coordinated service response for children and young people aged 8 to 15 years old who are experiencing family conflict and who...

Nigel Biginell – Community Mediator of the Year Award Recipient

Conflict Resolution Service (“CRS”) is thrilled to announce that one of our longest serving panel mediators; Nigel Biginell has been awarded the prestigious Community Mediator of the year award at the Australian ADR Awards earlier this year. The national award...

Dealing with Noisy Neighbours

The Christmas and New Year period can be a fun time of year filled with parties and celebration but remember that your neighbours may not enjoy the party at your house. The following tips may help to survive this time of the year:  Let your neighbours know if you are...

Tips for Young People in Conflict

The holiday period can be hard for young people, there’s an accumulation of things that can come up and make it challenging for you to keep your cool and express your needs. There’s relatives you haven’t seen all year running through your personal space, blistering...

Mediation Training – 2021

2021 has proven to be a fantastic year for training at CRS. From our redesigned Accredited Mediation Training to new partnerships and training offerings, there’s a lot of exciting news to share. Despite global pandemics and lockdowns, the demand for Mediation Training...

Hanna Jaireth Wins Michael Klug Award

Conflict Resolution Service is proud to announce that Hanna Jaireth, CRS Panel Mediator has won the Resolution Institute Michael Klug Award 2020. Hanna has been recognised for her work in reviewing the Farm Debt Mediation Act 1994 (NSW) (“the FDM Act”) in 2017-2018 as...

Safe & Connected Youth Program – Extended until June 2021

Today the ACT Government announced the extension of the Safe & Connected Youth Program until June 2021. This is a welcomed announcement for Conflict Resolution Service and the other partner organisations involved in the project. Safe & Connected Youth Program...

Free Phone Support & Advice

Conflict Resolution Service are now providing free support and advice over the phone.  Unfortunately, especially in Australia, we have been faced with a series of unfortunate events with bushfires, flooding and now COVID-19. 2020 has been a year of challenges that...

What to do when your neighbour’s pet becomes a pet peeve

Taming the “war next door” and learning how to best negotiate mutual resolutions with your neighbours, has been a key topic over the past few months… But what if the key reason for your concerns or frustrations isn’t a person? What if it’s your neighbour’s pet? How do...

Mirjana Wilson Joins CRS!

Domestic violence action advocate Mirjana Wilson will join the board of Canberra’s Conflict Resolution Service, bringing with her a wealth of knowledge about combining service skills and changing the community conversation around conflict. Mirjana was the Chief...


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