
The CRS Team – Dedicated to Making a Difference
At the heart of CRS is a passionate and skilled team committed to empowering individuals, families, and comunity through effective conflict resolution services. Our team brings diverse expertise, competence, and compassion to every interaction, ensuring tailored support that addresses the unique needs of our clients and community. United by a shared vision of promoting harmony and understanding, the CRS team works tirelessly to deliver impactful, evidence-based dispute resolution that make a lasting difference.
Meet Our Team
Management
They provide strategic leadership, ensuring CRS’s mission and values are upheld while driving growth and community impact.

MELISSA HALEY
Chief Executive Officer

MICHELE GALVIN
Chief Operating Officer

CINDY YOUNG
Director – Clinical Services & Program Development

Luana Kirwan
Director – Services
Managers & Program Managers
They lead the development and implementation of our various programs, ensuring they run smoothly and effectively.

KIM BOOL
Manager – Quality & Compliance

KATHERINE ROURKE
Manager – Alternative Dispute Resolution

MUKESH NAYAK
Manager – Marketing and Communications

Mahri Henderson
Manager – Training Programs

Kerri Godkin
Program Manager – Children, Youth and Family Services

LEANNE FAWCETT
Program Manager – Be.Me. Program

BRENDAN ARMSTRONG
Program Manager – Safe and Connected Youth Program
Practitioners
They specialise in resolving family conflicts and supporting families through challenging times.

Anne Kent

Clare O’Brien

Caitlin Orr

Anna Bromilow
Therapeutic Case Managers
They work closely with clients, offering personalised support and therapeutic interventions to address their specific needs and promote their well-being.

Andrijana Sarcevic

Ashley Morales

Cathrine Mupangure

Rachel McDonald

Thomas McCammont

David Close
Counsellors
They provide emotional and psychological support to individuals and families, helping them navigate their conflicts and improve their relationships.

Daniel White

Chima Ihesiulor

Gregory Phillips

Margaret Minikin
Office Admin
They provide essential behind-the-scenes support, ensuring smooth functioning through efficient coordination, administration and client service.

Jess Waterhouse
Mediator Panel

Nigel Biginnel

Vesna Flower Cvjeticanin
