Working with Conflict Resolution Services

We are an equal-opportunity employer, committed to diversity and inclusion. 

Applications are strongly encouraged from Aboriginal and Torres Strait Islander people, people living with a disability, people who identify as LGBTQIA+, and those from culturally and linguistically diverse backgrounds (CALD).

Conflict Resolution Services is a nationally accredited mediation service that resolves conflict professionally, competently and compassionately.

As a not-for-profit, we are the leading alternative dispute resolution in the Australian Capital Territory. We are professionals that work in partnership with courts, and are the preferred provider for Government, businesses, the community and individuals to resolve conflict.

In a distinctive way, CRS respects the rights and voices of all parties engaged in resolving conflict. We are also the only locally-based and nationally accredited mediation training organisation.

As a charitable organisation, Conflict Resolution Services keeps costs low to ensure the Canberra Region can access the services they require in a time of need.

Conflict Resolution Services is a registed not-for-profit organisation that has been supporting the Canberra Region in dispute resolution services for over 30 years. Our professional services include:

  • Safe and Connected Youth Program (SACY);
  • Family Dispute Resolution;
  • Neighbourhood Dispute Resolution;
  • Community Mediation;
  • Crisis Mediation to prevent youth homelessness;
  • Conflict Coaching for families and individuals;
  • Community Education;
  • Workplace Consultations; and
  • Training and Professional Development for indivuduals and organisations.

Services are offered to individuals, government agencies and the private sector. CRS is funded by the ACT Government with additional income being generated through fees for commercial mediation, facilitation and training.


Manager, Family and Youth Programs

The manager will assist delivering the programs within the Family and Youth portfolio. This position will be responsible for the operational management of all current and new programs which fall within the portfolio ensuring that they remain evidence-based and are provided within a trauma-informed lens so that teams feel supported to operate at a high level

How to Apply

Submit your resume and cover letter, which includes a statement addressing the selection criteria, through the SEEK platform by following the link below.


For further details regarding the role or to obtain a copy of the full position description, please contact Kim Book on 0490 896 657 or email kim@crs.org.au

Applications close 5pm, Monday July 3rd 2023.

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