Employment

Working with Conflict Resolution Service

Conflict Resolution Service is a nationally accredited mediation service that resolves conflict professionally, competently and compassionately.

  • As a not-for-profit organisation we are the leading alternative dispute resolution service in the Australian Capital Territory.
  • As accredited professionals we work in partnerships with courts and are the preferred provider for Government, businesses, the community and individuals to resolve conflict.
  • In a distinctive way we respect the rights and voices of all parties engaged in resolving conflict.
  • We are the only locally based Nationally Accredited Mediation Training organisation.

As a charitable organisation, Conflict Resolution Service keeps costs low to ensure the Canberra Region can access services they require in a time of need.

Conflict Resolution Service is a registered not-for-profit Organisation that has been supporting the Canberra Region in Dispute Resolution Services for over 30 years.  Our professional services include:

  • family dispute resolution
  • community mediation
  • crisis mediation to prevent youth homelessness
  • conflict coaching for families and individuals
  • community education
  • workplace consultations
  • training and professional development for individuals and organisations.

Services are offered to individuals, government agencies and the private sector. CRS is funded by the ACT Government with additional income being generated through fees for commercial mediation, facilitation and training.

Current Vacancies

Conflict Resolution Service is seeking a suitable applicant for the role of Director – Alternative Dispute Resolution Services.

The Director Alternative Dispute Resolution Service role will work closely with the Chief Executive Officer to deliver on the strategic direction of the organisation.  This position will primarily be responsible for the day to day operations and supervision of staff & mediator panel working in Alternative Dispute Resolution (ADR) Services.  A key deliverable will be to ensure a high level of engagement by the team and that the services provided are high quality and in line with best practice principles and standards of ADR.

Ideally this position will have extensive knowledge and experience working in high level senior management positions.  Additionally, having direct experience working in conflict resolution, managing & leading teams and community & corporate stakeholder management.

This position is a high-level management position and relevant tertiary qualifications or equivalent experience in a similar level role is mandatory. On the job training will be provided.

Salary and Conditions

Please email admin@crs.org.au to request the application pack with more information on how to apply and what information we require.

Attractive salary with flexible working arrangements upon negotiation.

Salary Packaging options available!

Close date: 30 June 2020

    Conflict Resolution Service is seeking a suitable applicant for the role of Practitioner in the Family Support Program

    This is a full-time – or two negotiable part-time positions – providing youth focused, family-based support to decrease family conflict and improve family functioning. You will be working within a small team of like-minded practitioners that understand the importance of supportive peer supervision.

    Practitioners within the Family Support Program are responsible for:

    • Providing direct client services in the form of intake and assessment, individual coaching, family mediation, group conferencing and facilitation;
    • Liaising with, and making referrals to, appropriate support services;
    • Maintaining accurate and timely records of client contact and support provided in the CRM; and
    • Developing and sourcing materials and activities to assist parties with conflict prevention, management, and resolution.

    The ideal Practitioner will have:

    • A Qualification in Social Work, Psychology, Counselling, or a related discipline;
    • A valid driver’s license;
    • A current Working with Vulnerable People (WWVP) registration;
    • Experience working with young people, adolescents and/or parents;
    • Experience and/or an understanding of mediation in accordance with the National Mediator Accreditation System (NMAS); and
    • Exceptional interpersonal and communication skills.
    Salary and Conditions

    Please email admin@crs.org.au to request an application pack with more information on how to apply and what information we require.

    COMMUNITY SECTOR MULTIPLE ENTERPRISE AGREEMENT 2014-2018 (ACT) Worker Level 5.1 – to 5.3 (depending on experience and qualifications). For the full MEA, Click here

    Conflict Resolution Service provides flexible working arrangements upon negotiation.

    Salary Packaging options available!

    Close date: 10 July 2020

      Request Application Pack

      • Full Name
      • Email Address
      • Phone Number
      • Experience in a similar role
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