Make a Complaint

Make a Complaint

Conflict Resolution Service is committed to providing high-quality Alternative Dispute Resolution services.

By submitting this form to Conflict Resolution Service, you are confirming that you would like this information treated as a complaint, and as such understand that Conflict Resolution Service will follow its Complaints Policy.

Complaint Form

  • 1. Your Information

  • 2. Your Concerns

  • To the best of your ability, please give an overview of the concerns you have with the service/s provided by Conflict Resolution Service. Where possible, please give specific examples, dates, name of Conflict Resolution Service staff members etc, to support your concerns.
  • 3. Permission to speak with other services

  • On occasion, it may be necessary for the Conflict Resolution Service to speak with individuals (including staff of other services) outside of the Conflict Resolution Service, in order to gain additional information about your complaint. Are there any other individuals who Conflict Resolution Service may contact to assist with additional information about your complaint? (Please add specific comments on any information you would like Conflict Resolution Service to keep confidential from the individual, otherwise Conflict Resolution Service will assume any aspect of your complaint can be discussed with the person/s you have nominated below)
  • 4. Your Expected Outcome of the Complaint

  • In raising your concerns with the Conflict Resolution Service, what outcome are you expecting? Please be advised the Conflict Resolution Service reserves the right to determine a suitable outcome based on its review and investigations.
  • This field is for validation purposes and should be left unchanged.
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*Safe and Connected Youth Program*

Given the situation currently unfolding across the ACT, it's more important than ever that children, young people, and families are kept safe and connected.

The Safe and Connected Youth Program ("S&CY") will be providing services virtually and over the phone this week during the ACT lockdown.

If you would like to speak with someone about S&CY, please call Conflict Resolution Service on 6189 0590 and ask to speak with one of the Program staff.

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