Fact Sheets

Mediation Fact Sheet

Information regarding CRS mediation services.

Information about Mediation

Helpful information about your upcoming mediation. This document outlines the process as well as FAQ’s to look over before you attend a mediation with CRS.

Assisted Settlement

Process of an assisted settlement

Talking with Tenants about Neighbourhood Disputes

Includes strategies and ideas on how Housing ACT can support tenants who are experiencing neighbourhood disputes.

Support Person

Information regarding a support person being present at your mediation

Group Facilitated Meetings

Assisting participants to understand the process of Group Facilitated Meetings, how they can prepare and what they can expect.

Residential Tenancy Mediation Information for Tenants

This Fact Sheet will assist you as the Tenant, to understand the process, how you can prepare and what you can expect from a Residential Tenancy Mediation with Conflict Resolution Service (CRS).

Residential Tenancy Mediation Information for Landlords

This Fact Sheet will assist you as the landlord, to understand the process, how you can prepare and what you can expect from a Residential Tenancy Mediation with Conflict Resolution Service (CRS).

Conflict Coaching

Conflict Coaching can be offered at any time in order to resolve concerns between two parties.