Role Play Coaching Form Role Play Coaching Form Student Name*Student NameCoach*CoachDate*Date MM slash DD slash YYYY Role Play*Role Play Role Play 1 Role Play 2 Role Play 3 Role Play 4 Role Play 5 Role Play 6 Role Play 7 Role Play 8 Role Play 9 Mediation Process: Preparation to List of IssuesMediation Process: Preparation to List of IssuesPreparation*Preparation High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Introductions: Explains mediation, consent form (voluntary, confidential, parties make decisions, mediators impartial, not legal forum)*Introductions: Explains mediation, consent form (voluntary, confidential, parties make decisions, mediators impartial, not legal forum) High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Introductions: Explains mediation process, breaks, time constraints, ground rules*Introductions: Explains mediation process, breaks, time constraints, ground rules High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Party Statements: Manages parties, writes down statements*Party Statements: Manages parties, writes down statements High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Summaries: Reads back statements using reported speech*Summaries: Reads back statements using reported speech High Standard Intermediate Standard Basic Standard Limited Standard Not Competent List of issues: Neutral language, mutualised issues*List of issues: Neutral language, mutualised issues High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Notes | Preparation to List of IssuesNotes | Preparation to List of IssuesMediation Process: ExplorationMediation Process: ExplorationExplains stage*Explains stage High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Summarises & paraphrases*Summarises & paraphrases High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Reframes, probes, hypotheticals*Reframes, probes, hypotheticals High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Assists parties to state needs and interests*Assists parties to state needs and interests High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Identifies mutual ground*Identifies mutual ground High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Assists parties to move from past to future*Assists parties to move from past to future High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Notes | ExplorationNotes | ExplorationMediation Process: Private SessionsMediation Process: Private SessionsStart / end times noted*Start / end times noted High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Equal time for both parties*Equal time for both parties High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Identify BATNAS / WATNAS*Identify BATNAS / WATNAS High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Reality Testing*Reality Testing High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Notes | Private SessionsNotes | Private SessionsMediation Process: NegotiationMediation Process: NegotiationBoth parties contribute*Both parties contribute High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Facilitate discussion of options*Facilitate discussion of options High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Test options*Test options High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Note areas of agreement*Note areas of agreement High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Notes | NegotiationNotes | NegotiationMediation Process: Outcome StatementMediation Process: Outcome StatementClarifies details*Clarifies details High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Uses parties words*Uses parties words High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Includes action items, future disputes*Includes action items, future disputes High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Balanced, ethical & clear*Balanced, ethical & clear High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Notes any impasses*Notes any impasses High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Notes | NegotiationNotes | NegotiationMediation Process: Closing StatementMediation Process: Closing StatementCongratulates parties on their mediation*Congratulates parties on their mediation High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Clarifies confidentiality*Clarifies confidentiality High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Encourages parties to come back to mediation at any time.*Encourages parties to come back to mediation at any time. High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Notes | Outcome StatementNotes | Outcome StatementMediator SkillsMediator SkillsClear language*Clear language High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Uses a range of techniques to assist parties to understand each other and identify underlying interests*Uses a range of techniques to assist parties to understand each other and identify underlying interests High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Appropriate interventions*Appropriate interventions High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Used active listening skills*Used active listening skills High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Controlled interruptions*Controlled interruptions High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Neutral body language*Neutral body language High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Non-judgmental*Non-judgmental High Standard Intermediate Standard Basic Standard Limited Standard Not Competent Monitors power imbalances*Monitors power imbalances High Standard Intermediate Standard Basic Standard Limited Standard Not Competent OverallFeedback*FeedbackConsiderations for future mediations*Considerations for future mediations
