We are dedicated to conflict resolution

Conflict Resolution Service is a Canberra based not for profit organisation dedicated to preventing, managing, and resolving conflicts professionally, competently, and compassionately.

Smiling man, woman, and boy playing with a wooden block together indoors.

Three white overlapping circles on black background forming a Venn diagram shape.

Our mission

Our mission is to provide evidence-based dispute resolution services for children, youth and family reunification.

Our core purpose

Our core purpose is to preserve family connections, reunify and strengthen relationships, and restore family harmony by reducing conflict. We are committed to reducing the emotional and financial impact of conflict on the community byresolving family conflicts, reducing the risk of youth homelessness, mediating workplace conflicts & business issues, and facilitating family separations.

Preserve

Prevent family breakdown, maintain communication and connections.

Reunify

Re-establish and strengthen relationships between young people and their families.

Restore

Enhance family functioning and decrease family conflict.

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Our values

Our values encompass our approach: professionalism, empowerment, accessibility, and client-centered.

Professional

Integrity
CRS will work within an ethical framework, being respectful, honest, and transparent.

Best Practice
Relevant industry standards will serve as a minimum benchmark for service delivery.

Impartiality
CRS will demonstrate objectivity, neutrality, and freedom from prejudice & judgement.

Empowering

Accessible

Client Centered

Enabling

Our history

From our roots in the 1980s to our modern-day services, discover how CRS has evolved.

1980s

The vision to establish the Service commenced in the mid-1980’s following the successful development of the Community Justice Centres in NSW. Conflict Resolution Service (CRS) was formally incorporated on 8th August 1988, and ACT Government funding was received in 1989.

1990s

In 1990, CRS was registered as a business and began working from Acton House in Acton. Through the 90s, CRS was a major player in the national mediation scene.

2000

Conflict Resolution Service relocated to the CREEDA Canberra Business Centre.

2006

We moved to the Griffin Centre, Canberra City.

2021

We moved to our current home, located on Townshend Street in Phillip, ACT.