The Program

CRS Mediation Training will assist any student interested in developing strategies and skills for preventing, managing and resolving disputes, or who may be called upon to provide third party assistance and facilitation.

It combines up-to-date theory and practice with opportunities for role plays and workshops, one-on-one coaching and personalised feedback.

The course will take participants through:

  • The philosophy, principles and ethics of mediation
  • Understanding conflict
  • Cross-cultural issues
  • Power dynamics
  • Screening and assessing disputes
  • The stages of mediation
  • Debriefing and reporting
  • Building a career as a mediator
  • Legislative and industry frameworks
  • Operating as a sole or team practitioner

Participants will graduate with:

  • The practical skills to diagnose and respond to conflict
  • The insight to tailor practices and strategies to different settings, including workplaces, commercial relationships, families, neighbourhoods and schools
  • Confidence in working within difference cultural contexts, and responding appropriately to individual relationship dynamics and emotional needs
  • Pathways to a rewarding career in mediation

Successful completion of this training will satisfy the training requirements under the National Mediation Accreditation Standards; and meet pre-requisite Mediation Training requirements to undertake further studies towards accreditation as a Family Dispute Resolution Practitioner.

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